At Gas Boilers Wicklow, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment details when you book a service or make an inquiry.
1.2 Service Information: Details related to your boiler, heating system, and property may be collected to facilitate service delivery.
1.3 Website Usage: When you visit our website, we may collect non-personal information such as your IP address, browser type, and pages visited for analytical purposes.
2. How We Use Your Information
2.1 To provide, manage, and improve our services, including boiler installation, repair, maintenance, and cleaning.
2.2 To communicate with you regarding your appointments, inquiries, and service updates.
2.3 To process payments and send invoices or receipts.
2.4 To comply with legal obligations, such as tax and accounting requirements.
2.5 To improve our website and customer experience by analyzing usage patterns.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors or technicians.
3.2 Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
3.3 Consent: We will not share your information with third parties for marketing purposes without your explicit consent.
4. Data Security
4.1 We use industry-standard measures to protect your personal information from unauthorized access, loss, or misuse.
4.2 While we take reasonable precautions to secure your data, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
5.1 Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.
5.2 Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
5.3 Withdraw Consent: You can withdraw your consent for data processing where applicable, though this may impact our ability to provide services.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Website Analytics
6.1 Our website uses cookies to improve functionality and enhance user experience.
6.2 Cookies are small files stored on your device that allow us to remember preferences and analyze website performance.
6.3 You can disable cookies in your browser settings, though some website features may not function correctly as a result.
7. Retention of Information
7.1 We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Changes to This Policy
8.1 We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the updated policy will be effective immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Gas Boilers Wicklow
Phone: 0879676515
Email: info@gasboilerswicklow.ie
We are committed to protecting your privacy and ensuring your experience with Gas Boilers Wicklow is safe and secure.